Frequently Asked Questions

Everything you need to know about shopping with Capy.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Capy is committed to ethical fashion. We use 100% organic cotton and recycled polyester in over 80% of our current collection.

Can I change or cancel my order?

Orders can be modified or cancelled within 1 hour of placement. After this window, our warehouse begins processing and we are unable to make further changes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.